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Consulting Services

If you follow the shopper you can envision your future. If you can envision your future, then you can activate it. That’s our job: to help you activate your future retail opportunities so you can grow.

Here’s How We Help You Do It

Understand Where Shoppers Are Headed

Understand Where Shoppers Are Headed

We ask the right questions to give you direction today and to anticipate what’s coming next.  We conduct quantitative and qualitative research (US and Global) among shoppers who buy your categories and shop in the retailers you sell.  

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Develop Category Growth Opportunities

Develop Category Growth Opportunities

We identify where you have opportunities to grow with current shoppers and retailers, and in places and categories, you haven’t thought about -- yet.  And we help you determine what you need to do to get there. 

Case Study

Identify New Omni-Channel Opportunities

Identify New Omni-Channel Opportunities

We understand your new trip framework – it’s how and where your shoppers are willing to buy.  Then we identify the best opportunities for you to expand and will help you develop omnichannel approaches with your existing retailers.

Case Study

Reinvent Your Retail Experience

Reinvent Your Retail Experience

We understand how shoppers change based on different retail experiences they encounter everywhere they shop – physical and digital.   We use our insights to help you improve the shopping experiences you deliver with your brands or in your stores.

Case Study

Develop More Valuable Retail Partnerships

Develop More Valuable Retail Partnerships

We objectively listen to retail executives one-on-one to understand their relationship with you.  We analyze their words and develop numeric ratings to help you build a stronger and more productive partnership -- account by account. 

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Build “Futures” Scenarios & Strategies

Build “Futures” Scenarios & Strategies

We see the future of categories and retail, short-term and long-term, through the lens of the shopper. With this vision, we build a roadmap that allows you to activate for the future – and encourages your entire organization to come along (from CEO to analyst).  

Case Study

Retail Safari®
to Drive Your Business

We get your team out of the office and into the retail world to stimulate your thinking and discover new strategies and innovations. Then we help you build your observations into successful new business strategies.

Speeches to
See The Future

Always stimulating, provocative and customized to address your audience. Shopper research, innovative retail experiences and trends are woven into a memorable story that will drive insights and action.

Webinars to Activate
Thinking Fast

We take our How America Shops® research and create webinars that are customized for your team. In these webinars you will learn how to interpret the insights and turn them into action steps across categories and retailers.

Workshops
to Develop Bold Solutions

Workshops
to Develop Bold Solutions

We facilitate and unleash your teams' creativity to develop big, bold shopper solutions to thrive in a fast changing retail world. These fast-paced workshops go beyond the research to deliver results that you can act on today.

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