Future Shop Podcast & Retail Safari®
Have you listened to our recent Podcast? Wendy Liebmann interviews Matthew Parry, Senior Director II of Customer Experience at Walmart Health & Wellness, about how the largest retailer in the world is disrupting everyday health care. In this video, we take you on a Retail Safari® to show you two Walmart Health Center in Georgia. Listen to the full episode.
Clip from our Big Business of WELL Symposium
Watch this exclusive clip from our Big Business of WELL Symposium where Matt Parry shares Walmart's success formula when opening their new Health & Wellness Concept. Listen to our updated conversation with Matt, on our Future Shop Podcast.
Retailers Scores from our
Big Business of WELL Report
Corporate Kindness, and Caring, must be immediate. Today, shoppers are responding to acts of generosity with pleasant surprise, but quickly those reactions will transition into expectations. By tomorrow, retailers and brands that are not putting their workers and shoppers before profit will be the bad guys.
Call to Action to Start Now
We are bringing The Big Business of WELL Symposium on the road offering a one hour summary of it to your organization. Sharing the key messages will help your colleagues appreciate the need to view WELL as consumers see it – even if that means changing how you go to market. The content will include video clips from the terrific roster of speakers who shared their WELL strategy during the presentations.
Tour WELL Retail Innovations Around the World
The Latest Shopper Insights to Activate The Big Business of WELL
People’s expectations are that every product and service they buy will help them be WELL, which opens the competition for WELL beyond the traditional categories of Food, Nutrition, Doctors, and Medications. This How America Shops® The Big Business of WELL Report tells you if you can imagine a new role for your company, if you can create a culture that will stretch your vision, then you will share in The Big Business of WELL.
Learn what makes South Korea an opportunity in The Big Business of WELL: U.S. & South Korea Report. This is a study published in collaboration with The Gottlieb Duttweiler Institute in Switzerland.
On the Road to Being WELL
After traveling from Zürich to Copenhagen to London, from Houston to Chicago, and points in between, our CEO & Chief Shopper, Wendy Liebmann, shares how consumers, shoppers and retailers are activating The Big Business of WELL.
The New Health Store Report
As shoppers expand their circle of trusted health care providers, both established chains and CBD innovators want to be first to reimagine how to deliver wellness products, services, information and experiences. As we write this, retail continues to change – so stay tuned for updates.
The Self-Care Tsunami Report
Fix your teeth, your eyes, your health…and do it yourself. Today, time is the new currency and self-care is more efficient than a trip to the doctor; so it’s not surprising to see a tsunami of new services that remove the middle man, aka the doctor.
Fast & Furious World of WELL
Talk about WSL’s Big Business of WELL. We told you it was arriving in fast and furious fashion. Never a truer word was said as America’s largest retailers revealed recently.
Best In Class Beauty & Wellness Retail Report
The Boots heritage is a drugstore and beauty store, and as the lines between beauty and wellness become more blurred, this new Boots space checks all the boxes of wellness retailing, and creates an ecosystem that is stress-free for the shopper.
Commoditization of Mental Health Report
Mental Health is in the spotlight today as new services allow people to easily access mental health support as part of their overall wellness goals. As a result of this, the patient now becomes the shopper, seeking to discover the best digital platform to incorporate into their mental wellness.
Bringing a sense of community to the shopping experience is how this new concept, Market by Macy’s is connecting shoppers to retail. This space provides shoppers an open area to browse local goods, enjoy food, and participate in community events.
NYC 13,000 foot-space, The Well, offers a complete & exclusive ecosystem for wellness. Health concierge, fitness classes, and a cafe with a twist are only some of the features that make this a “well” experience.
PWDR has reimagined clean beauty by creating products with no water. Eliminating water from the process helps reduce harmful ingredients, providing shoppers with more control over what's in their products.
Worker B Wellness is taking a holistic approach to relief, through bee-infused products and services. The space incorporates beehive-infused air and beeswax-derived products to provide shoppers a new way to manage a variety of conditions.
Dry Farm Wines is delivering an alternative form of probiotics with its alive wine. Full of beneficial bacteria and antioxidants, the ingredients help cleanse your gut, making shoppers feel happier and healthier with each glass.
The Body Shop across from London's Bond Street Station is embracing sustainability and activism. Refillable stations, areas to donate and upcycled materials are parts of what makes the experience connect to the movement.
Color & Co Hair is delivering personalized hair care through an innovative digital platform. They empower the shopper through video consultations and then a digital toolkit that supports application and executive. Stress-free and easy hair for the shopper.
Nordstrom NYC Flagship: A 7 floor store that has two floors of beauty is compelling when one floor is a "haven" of services. From having a facial at The Face Gym or purchasing a Dirty Lemon drink, Nordstrom rethought beauty and has incorporated wellness in the process.
The launch of Kroger 360care expands the grocer's healthcare services and allows hospitals and healthcare networks to use Kroger’s resources to provide more access and lower-cost care. Kroger also operates 215 locations that house a "Little Clinic".
Wegmans made its first touch down in NY. The 74,000-foot space incorporates wellness into the experience. An abundance of healthy options, easy meal kits and stress-free checkouts are only some of the features that make this a "well" experience.
Connecting everyday wellness to the shopper's lifestyle is one of the ways in which CVS HealthHUB is making an impact. CVS is planning to expand this concept to 1,500 doors as of 2021.
Woebot launched in 2017, the chatbot is on a mission to make mental health accessible to all. Woebot is free, easy to use, and handles over 2 million conversations a week in over 130 countries.
Female millennial entrepreneur Cyndi Ramirez-Fulton has a vision of self-care. Chillhouse opens it's flagship (second location) on Nov 7th with added services, products and overall "chill". Make sure to have an adaptogenic latte with your manicure.
Boots new flagship in Covent Garden is rooted in wellness. Language, messaging, merchandising and product offering give the shopper a holistic well experience. This store will act as the blueprint for the future of Boots retail strategy.
Hudson Yards made sure to have square-footage designated for wellness in the new retail space. 3Den reinforces the importance of both productivity and peace. Download their app and enter the space to use for a moment of recharge.
Dr. Maurice Beer reimagined vitamins when he introduced NutriDrip. Customized to individual needs, NutriDrip empowers the body and is on the forefront of the future of functional wellness.
Beauty, tech, wellness. My Skin UV Tracker from La Roche-Posay, a beauty company, is an innovative UV tracker that you can take with you anywhere. The sensor provides information on personal UV exposure as well as pollution, pollen and humidity.
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